Custom Development of Human Capital

Our approach is based on communication platforms from certified programs that we administer and represent. Successful communication is the basis of any business transaction - selling, negotiating, resolving disputes and conflicts, building relationships with clients and associates.

With the tools we have at our disposal now, everyone can be great in communication, build successful relationships and achieve top business results.

The following short list of topics is just a part of the picture of the company projects and trainings that we have realized. Based on the specific situation in the companies, we develop training programs with specific goals, methods and tools, which have the effect of employee development. We approach each task as a program that aims to deliver measurable results, contributing to the achievement of business goals and targets.

To get inspired we present you some of the topics required by our customers:

1. Management Academy for Middle Management

2. Mentoring and coaching of employees

3. Meaningful coaching - management tool to improve team performance

4. Business communication

5. Development of communication skills of employees

6. Setting up a system for internal communication and internal PR

7. Presentation skills and public speaking

8. Teamwork and team building events

9. Negotiation and sales processes

10. Mastery in retail

11. Dealing with Difficult People – Communication and Conflict

12. Dealing with conflicts and complaints from clients (external and internal)

13. Building a Successful Customer Relationship (CRM)

14. Employer Branding / elements of corporate culture

15. Motivating Team Members

16. Time management, delegation, giving feedback

17. Coping with workplace stress

18. Wellbeing at work

19. Leader as a coach

Adult education methodology is used in the trainings prepared and delivered, in order to achieve the goals set by individuals and companies.

Interactive teaching, active learning methods, problem solving as well as the active learning method and constructive feedback are applied.

Techniques from SDI, GENOS, DISC, NLP, LEGO® SERIOUS PLAY and GCDF methodology are used in training, mentoring, coaching. Technical aids are used such as LCD projector, TV, computer, Flip-Chart Table, worksheets, materials, LEGO® cubes, SDI profiles and graphs.

The training is led by senior experts with a minimum of 10 years of relevant theoretical and practical experience (each in their own field). Detailed CVs are attached.

The workshops are delivered with techniques of facilitated discussion and coaching, with which each of the participants is put in an active role and in a position to communicate with all other participants. During the training, the participants are given individual and group tasks, for which the trainers give constructive feedback.